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Privacy Policy

Last updated: December 2025

1. Information We Collect

We collect information you provide directly, including:

  • Account information (email, name, profile details)
  • Content you upload (videos, images, audio)
  • Challenge entries and submissions
  • Drop form submissions
  • Payment information (processed securely by Stripe)

2. Automatically Collected Information

We automatically collect:

  • Device and browser information
  • IP address (hashed for privacy)
  • Usage data and analytics
  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Provide and improve the Service
  • Process transactions and subscriptions
  • Send service-related communications
  • Enforce our terms and policies
  • Analyze usage and trends

4. Information Sharing

We may share your information with:

  • Challenge hosts (for entries you submit)
  • Service providers (hosting, analytics, payments)
  • Legal authorities when required by law

We do not sell your personal information to third parties.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Export your data
  • Opt out of marketing communications

7. Cookies

We use cookies for authentication, preferences, and analytics. You can control cookies through your browser settings.

8. Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits.

9. Children's Privacy

The Service is not intended for users under 13. We do not knowingly collect information from children under 13.

10. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.

11. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or through the Service.

12. Contact Us

For privacy-related questions, contact us at hi@newfanscollab.com